| Add: No.17 Longjin Road, High-tech Development
Zone, Fenghua, Ningbo, China |
Tel: 0086-574-88930225
88951585
88951580 |
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| Frequently Asked Questions |
| 1. How could I get samples? |
Please contact our team to check
the availability and price for samples. and note that sample price
will be higher than our quotation price which is based on quantity.
Sample order fee can use west union wire money, no credit card accepted,
and sample order fee will be returned when the order placed. |
| 2.How much the courier freight will
be for the samples? |
| Courier freight depends on the
destination quantity, weight and volume of the samples. please send
this details, and we will let inform you the shipping cost. |
| 3. How can I get your price list? |
| Use NEED PRICE button to enquire
our sales team or by e-mail to enquire. |
| 4. Can we have our logo or company
name to be printed on your products or the package? |
| Yes, you can print your logo,
brand name and customized package, yes we can do it for free if the
ordered quantity is ateast 1000 pcs. for lesser quantity please contact
our sales team for charges. |
| 5. How to place an order? |
Please send us your purchase
order by e-mail or fax. We need to know the following information
from you in the puchase order:
* Shipping information - company name, street address, phone number,
fax number etc in case of Fedex, Tnt, DHL etc. destination airport
incase of by airfreight
* Product information - model numbers, quantity, etc.
* other requirements if you have. |
| 6. What's your usual payment term
for orders? |
* By Wire transfer ( T/T ) to
our company bank account
* 30% deposit in advance, 70% balance before shipping.
* We accept irrevocable L/C at sight. |
| 7. How can the products be sent
to you? |
For small quantity or weight
less than 45 kgs, sent usually by door to door courier.
For orders from 50 to 500 kgs, can be sent by air freight to the airport
near you.
Also we can arrange LCL shipments by ocean freigh.
The transportation way depends on client's choice. Freight depends
on quantity, weight, volume, transportation way, destination country. |
| 8. Can you arrange the transportation
for us? |
| Yes. We can arrange air and courier transportation
as per your instructions. |
| 9. What's the warranty of your products? |
| 1 Year for manufacture defects. |
| 10. How can we become your distributor? |
| 11. Do you accept OEM projects? |
| yes we accept OEM, ODM projects. |
| 12. Claims and Quality check. |
* Claims for shortage, damages
or defective merchandise must be reported within 72 hours of receipt
of order. No return will be accepted without authorization.
* Quality check by our QC department or third party. |
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The
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